Customer Experience Design

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SERVICES- > CUSTOMER EXPERIENCE DESIGN

Experience is everything for the customer

Your brand perception depends on every experience your customer has with your organization. The customer experience goes beyond the screen. As your partners in innovation, we will help you go beyond technology and apps for creating a great customer experience across all the touchpoints in user journey.

Our tools and Processes:

How we build products

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EMPATHY BUILDING

User personas and journey

Empathy mapping

Day in a life

Ethnographic Research

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STAKEHOLDER ALIGNMENT

Business Model Canvas

Value Proposition Canvas

Competitor research

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CREATION

Wireframing

Paper Prototyping

Hifi-Mockups

MVPs

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FEEDBACK

User Testing

Usability Audits

Card Sorting

User Interviews

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DESIGN QA

Heuristic Evaluation (UX Audit)

Usability Testing

Go from Ideas to outcomes – Faster!

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Have an existing product?

Thinking of ways to make it more usable and profitable? We have got you covered

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Build a culture of innovation

Get training on usability and customer experience design.

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