MASTER SERIES TO GAIN UX MASTERY / S01-E05
In this episode UX researcher Upasna Bhandari shares with us how she used her extreme academic research skills and implemented them in one of the best startup of Singapore.
Unlike typical research studies which can be months long, Upasna is setting up agile research processes which are more suited for fast-paced startups. While she is doing it she is making sure she is training the stakeholders and her teammates within her organization in user research.
Tune into this episode if you want to get practical ideas on how to figure out the right User research tools, how to tune into your own instincts to take crucial decisions, having a positive mindset, how to get a buy-in and choosing the right organization to work for.
TIMESTAMPS QUOTES BOOKS ABOUT COMMENTS
|[06:19]||What’s the process to evaluate whether you want to make a career in UX or not?|
|[13:02]||How do you decide if you want to work with an organization or not?|
|[17:03]||How can UX designers learn user research?|
|[21:18]||How much research is good research?|
|[24:00]||How to get a buy-in?|
|[30:19]||How do you get people excited about the UX processes?|
|[42:39]||Piece of advice for young designers who want to make a career in UX.|
|[46:39]||What skills make a good UX designer?|
|[55:13]||How can someone who doesn’t have a UX/design background make a portfolio?|
- It’s important to make a balance between empathy towards users and business. Make sure there is a balance between the two.
- I trust my instincts because they are there for a reason. It’s important to make sure one conversation at a time changing the mindset.
- UX is more of a problem-solving skill. If you can imagine the end, then you have the quality.
- What’s important for me is to get up in the morning and go to work. Every time I face something that breaks me down, I always invert stronger.
- If you’re failing faster, that means you’re learning faster than everybody else.
Upasna Bhandari is a UX researcher and a PHD in Human Computer Interaction from Singapore. She is currently working as a UX researcher with Money Smart Group and is instrumental in bringing more human centered approach towards design in her organization.She has deep interest in tech and an equal passion in psychology and human behavior.
She has conducted Behavioral and neurological experiments to understand often unexplored aspects of consumer behavior and has published articles in many of the top ranking peer reviewed journals.
Do not get intimidated by her academic background because she is one of the most energetic and fun loving researcher you will meet. She does not shy away from being her own guinea pig. She literally became geisha for a day and walked around Japan to get closer to the experience.
You have to listen to her to believe how easy she makes UX for everyone. Her aim is to not intimidate but inform novice learners with the effective and practical research skills.
She is also the organizer for UX SEA Summit in Singapore which is one of the most celebrated UX conference of South East Asia. She was also the speaker at UX India conference this year.
Deeply passionate about academia, Upasna is one of those people who have contagious energy and are always looking to help other figure out what they want to do next. She has taught students from almost all age groups and she aims to bring more emotion in the tech. Her attitude towards her work and life in general is all about sharing and learning which is reflected throughout the choices she has made along her career.
14 March 2019, 60 minutes
In this interview, we are interviewing the legendary Joe Natoli. We start with learning from Joe about how to gain rapport with the stakeholders and then design products that sell. Joe has an extremely open mindset and his advice on why designers need to step up the game instead of waiting for the permissions is extremely powerful.
7 March 2019, 50 minutes
In this episode UX mentor Preeti Sheokand sits with us and shares how she transitioned from being a scientist to a UX designer successfully. She shares why defining what User Experience means is the most important question that one must answer to create a meaningful UX career. Preeti also shares framework to critically evaluate the designs. Preeti also shares the inspiring story of her design school – Design Shift and how she is designing a unique curriculum for every aspiring UX designer.
28 February 2019, 55 minutes
In this episode we sit with Karthi Subbaraman, the founder and Chief Design Officer at Xperian School. Karthi brings with her a wealth of new insights and perspectives that force us to look beyond design in the context of just interfaces and products. Karthi has learned and taught how to use the design principles for not just designing products but for designing your body, life and even death. She asks some really uncomfortable questions which will make you look harder at your own life and choices you make. Karthi also tells us why designers should embrace business mindset and how they can do so. She defines designers as “sense makers”.
21 February 2019, 40 minutes
In this episode we talk UX designer and mentor Amit Patel. With no formal degree in design, Amit went on and learned UX by talking to users, businesses and doing a lot of work. He shares with us how asking right set of questions can be a game changer. He talks about the things he is teaching his students at his design school – Experience Haus. Amit focusses a lot of attention on the art of storytelling and shares a practical framework to design a story for your product.
16 February 2019, 55 minutes
In this episode, we bring to you Sudhir Mor who is the co-founder of Design Shift- a UX School in Banglore. Sudhir shares his incredible and inspiring design journey with us. He is empowering his students with not just conventional design skills but also giving them exposure to different industries, businesses, and technology. His perspective on design education is very unconventional and practical. You may not want to miss this episode if you are struggling with how to create a perfect portfolio, as he shares some awesome tips on that too.
Episode 5: How to bring visibility to UX research in your organization | Upasna Bhandari
7 February 2019, 60 minutes
In this episode UX researcher Upasna Bhandari shares with us how she used her extreme academic research skills and implemented them in one of the best startup of Singapore. Unlike typical research studies which can be months long, Upasna is setting up agile research processes which are more suited for fast paced startups. While she is doing it she is making sure she is training the stakeholders and her teammates within her organization in user research.
2 February 2019, 45 minutes
In this episode, we sit down with Paul and learn how to think beyond the default path. He shares why winning the prestige bingo is not the only way to succeed and tying self-worth to money is a bad strategy. He teaches some tactical strategies and questions that can help you create a powerful personal story.
26 January 2019, 48 minutes
In this episode, Menaka shares with us the lessons from her very successful UX career. Having worked in diverse industries and organizations, Menaka shares some of the most practical ways to create a rewarding UX career even when you don’t know where to start.
17 January 2019, 50 minutes
In this episode, Markus Hofman tells us why designers should master empathy for their users as well as for their own organization. Working very closely with the business stakeholders as well as end users, Markus offers a different perspective on how to contribute better as a designer.
7 January 2019, 60 minutes
In this interview, Xavier shares with us how he successfully transitioned from Graphic Designing to User Experience Design. A successful design entrepreneur with a deep interest in music and martial arts, Xavier shares how education is not a one-time event that stops at a degree but it is something you do for your lifetime. He further discusses how did he start his company, how they navigated the challenges of the remote work and how he has created a solid culture within his company.
In this video, Jake Knapp - the author of NY bestselling book Design Sprint and Make Time tells us why Storytelling is one skill that every designer must master. Jake explains how designers can leverage storytelling to gain empathy with users, share their story internally and build teams and then share their solution with the users.